FAQ - Frequently Asked Questions

Can Canada Residents Play at Online Casinos?

Yes, all of the online casinos we have listed here on our website allow Canada players. Canada residents can enjoy all the casino games offered for both real money and play money. Our recommended Canada casinos are also the best at getting Canada deposits approved including credit cards.

I Live Outside the Canada. Can I Still Play at these Online Casinos?

Yes, almost every Canada online casino we have listed here accepts players from all over the world. In fact, players that live outside the Canada can claim bigger and better bonuses by using a Canada friendly online casino. Canada online casinos compete against each other fiercely and offer thousands in free bonus money and Canada online casinos almost always offer bigger bonuses than non-Canada casinos.

We have also compiled a listing of the best online casinos for other countries. If you live in Canada, the UK or Australia we have compiled a listing of the best online casinos for your respective countries. See the best Canadian online casinos, the best UK online casinos and the best Australian online casinos. If you do live elsewhere, chances are you can play at our top recommended casino - Lucky Red. See our Lucky Red Casino review for more details and to sign up.

Is it Legal for Canada Residents to play at Online Casinos?

All of the research we have done suggest that playing at online casinos from the Canada is legal. We are not lawyers and we do recommend you check your national, state and local laws to determine if playing at online casinos is legal in your area. Many Canada residents believe the UIGEA (Unlawful Internet Gambling Enforcement Act) made playing at online casinos illegal however we (as well as many others) do not interpret the law in that way. There are many criticisms regarding this law and you can see more on the UIGEA here where you can draw your own conclusions. Also please see our terms of use before playing online.

Are the Online Casinos Listed Here Licensed?

Yes, all the online casinos listed here on our website are licensed in a regulated jurisdiction. See our individual Casino Reviews to see where each online casino is licensed. Every online casino we recommend also undergoes third party audits to ensure fair play and proper game payout percentages. In many cases this third party audit is a stipulation of their license and they must be audited annually or bi-annually in order to renew their casino license.

How Do I Deposit to Online Casinos?

Canada residents can deposit to online casinos by a variety of methods. The easiest and most popular way to deposit to Canada online casinos is by credit card. Use your Visa, MasterCard, American Express or Discover credit card to make deposits. Some casinos also accept Cash Transfers, Bank Wires, Checks and Bitcoin. See all the options for making casino deposits including Canada online casinos that accept credit cards. We also list the withdraw methods for each casino in our individual casino reviews.

How Do I Withdraw My Winnings?

The main withdraw method offered by most online casinos listed here is by Bank Wire. Some casinos also offer cash withdraws, check withdraws and ACH transfers. Every casino listed has a great reputation for speedy withdraws and you can expect to receive your payout within 7 business days in most cases.

Can I Claim a Bonus?

Yes, you are eligible to claim a bonus at every online casino listed here. If you have not made a deposit at the casino in the past use our link and claim a bonus on your first deposit. In many cases we have negotiated exclusive bonuses only given to our visitors. For that reason be sure to use our links to visit the casino so you receive the biggest and best bonus available. Our exclusive bonuses are bigger and better than the standard bonus offered. You can claim multiple bonuses at multiple casinos. In fact you could claim the bonus offered at each and every online casino listed here.

Is My Money Safe?

We have researched and reviewed every online casino listed here on our website. In our research we looked for any negative information or comments regarding the casino and any trouble with making withdraws. Every casino listed here has a great reputation for paying players quickly and all have been deemed reputable online casinos. You can also see a listing of new Canada online casinos which can also be considered safe to play at. Although these casinos are new, we explain why these casinos are safe to play at and why we recommend them. If you want the latest in technology check out the newest Canada online casinos available.

In the unlikely event you encounter a negative experience please contact us so that we may intervene to remedy any disputes. We have great relationships with the management of every casino listed and are more than happy to help resolve any problems. Also be sure to avoid all of our blacklisted online casinos.

Can I Play from my Mobile Device?

Yes. Most of the Canada online casinos we list and recommend offer a mobile version of their casino. See our mobile casinos page for a full listing of the best online casinos for using your mobile. Many online casinos have developed a mobile optimized version for their casino which is compatible with any mobile device. The mobile optimized casino offers great functionality and many of the same games and slots offered by the full casino version. A few casinos still offer "Apps" where you can download the casino to your mobile device, however the mobile optimized casinos offer a better experience. The graphics are better, the software is faster and the mobile optimized casino has more functionality than using an "App".

Can Mac Users Also Play Online

Yes, Mac users can use Instant Play Casinos where you simply log in and play slots and other casino games immediately. There is not any software to download and you can see a full list of the Mac online casinos we recommend.

Do Casinos Pay to be Listed here on Urbanguides.ca?

No, a casino cannot pay us to be listed here on our website. In order for a casino to be listed our editors and contributors must have first chosen the casino to play at and be reviewed. Once we have played at the casino and if it meets our criteria the casino may be listed here on this website. We do not accept payment from casinos to be listed or recommended on our website. We do receive a referral fee if we send a new player to the casino but that is only after we have already chosen to list the casino here on our website.

Get started playing at any of our highly recommended online casinos and claim a great bonus for signing up!